Multicultural health information for the public
Tasmanian Health Service - North West Region is committed to improving and maintaining the health and well being of multicultural communities, families and individuals in Tasmania.
Here you will find information about the system and services, translated health information resources, and information about organisations.
North West Multicultural service
The focus of the North West Multicultural Liaison Officer (MLO) is to:
- improve access for people of diverse needs to services
- facilitate the provision of culturally sensitive and appropriate services to patients of diverse needs. Provide support, advocacy and referral for patients and their carers
- develop and facilitate cultural awareness for hospital health care providers
- promote knowledge and understanding
- promote effective communication
- monitor policies and practices.
The Multicultural Liaison Officer for the North West can be contacted on:
Mersey Community Hospital Ph (03) 6426 5675
North West Regional Hospital Ph (03) 6430 6586
Mobile: 0409 762 030
Health care rights and safety
Tasmanian Health Service - North West Region has a strong commitment to a patient-centred healthcare system.
On this page you will find information about your rights and responsibilities as a patient in a North West facility.
You will also find information and tips to help you to be more involved in your health care and to help you to work in partnership with your health care provider for safer health care.
Translated information about health care rights and safety
Australian Charter of Healthcare Rights
Sets out the rights and responsibilities of patients in Tasmanian Health Organisation - North West public facilities.
Australian Charter of Healthcare Rights - A Guide for patients, consumers, carers and families
A guide to the Australian Charter of Healthcare Rights for patients, consumers, carers and families.
Do you have any comments about our service? Your feedback is very important to us and helps to improve the services we provide. If you have any feedback, please contact our Feedback Hotline on 1800 062 322. Alternatively, you can email us at firstname.lastname@example.org